It's sent and authenticated. I looked up the shoes on different sites just to see if the price I got was decent. The pictures completely neglected any neon green anything. 2. Once the item has passed inspection it will be shipped to the buyer. See Exclusions and special coverage. I got totally screwed. Authenticity Guarantee is not affiliated with or endorsed by any of the brands sold on eBay. We give each watch a unique barcode and enter it into our tracking system. 743712524609 b3335a87-7ec7-4034 . Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. Learn more in our FAQs. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. Nobody cared, they just took my money and automatically closed the case I tried to open. Id theyre going to lie, hide the evidence. When you make a sale, you have to send the item to the authenticator's address provided by eBay. A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered); The date of delivery or attempted delivery; The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the one found on the, Signature confirmation, on orders with a total cost of $750 or more. See Evidence of successful delivery to the authenticator below. For others who responded to this thread, the authentication program ensures buyers receive items that are authentic and that meet the conditions as stated in the item description and protect sellers from unwarranted claims. If a package arrives empty or was damaged in transit, the buyer should accept the delivery and report that the item doesn't match the listing. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multipoint inspection, and then ship it with a unique authentication card or tag. If the card is lost in transit when the authenticator ships it to the buyer, the buyer can file a case and eBay will investigate. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. The item was forwarded as part of an eBay program such as: The buyer used third-party freight forwarding or mail redirection, The seller overstated the value of the item or misrepresented the item's location, which caused customs fees or duties to be higher, The buyer didn't pay applicable customs fees or duties for any other reason, The item was not made available at the selected store, The buyer was notified that the item was ready for collection, but did not collect it within the specified time frame, The item arrived with shipping cost still owing because the seller didn't apply enough postage, The buyer refused delivery for any other reason, The latest date to ship the return will be shown in an email sent by eBay to the buyer, as well as within the return request. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. Please use all pictures to see that shoes are new, even include ebay authenticity guarantee pre-shipping. eBay Money Back Guarantee covers most transactions on eBay. And Im a seller. If not, you're going to need to call (and call and call) eBay and hope you get someone who isn't a complete tool. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. As part of reviewing an appeal, we may ask the buyer or seller to provide additional documentation. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Well, you can always just resell the shoes on ebay. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. 01:15 PM When you make a sale, you have to send the item to the authenticator's address provided by eBay. I am shocked.. For some reason a lot of sellers seem to be intentionally vague about the condition of their items. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. 03-29-2022 Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. When you make a sale, you have to send the item to the authenticator's address provided by eBay. The seller is required to respond and provide either tracking information, delivery updates, or a refund. So obviously, I did not expect neon green all over the top of my shoes. If the buyer is responsible for return shipping, the return shipping cost won't be included in the refund. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. 747761838782 708c27a7-4f4c-4d13 . If the seller hasn't responded or if the buyer and seller can't reach a resolution, they can ask us to step in and help. Also make sure you leave negative feedback. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. Tip Even if you have other proof of authentication, we are unable to validate any external evidence. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. eBayOfficial 1 yr. ago Need to report a problem or not sure about the next steps? eBay may step in without the buyer asking, if the seller didn't respond to the return request. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Something went wrong. My entire apartment smells like axe body spray as well. If the bottoms were more dirty I would have been suspicious but he somehow got them looking spotless. eBay authenticity problems ! Sellers are required to deliver the item to the address in the Order details, unless the buyer selected a local pickup option. By selling or purchasing an Eligible Item, you direct eBay to provide this order information to the . Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. Both buyers and sellers must meet all applicable return requirements. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. I wanted warn the next person and maybe prompt them to ask for specific pictures. . Purchase a card with the blue Authenticity Guarantee badge. You ship it If the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. This program is terrible. eBay currently covers all . The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. What items are eligible for eBay Authenticity Guarantee? Buyers and sellers may have a return case decided against them if they do not meet the requirements listed below and/or take action within the time frames specified in this policy. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. No contacting the seller, no refunds, period. The latest date for the buyer to request a return is 30 calendar days after the estimated or actual delivery date or 7 calendar days after the event date, whichever is later. If an item is being returned, the seller is responsible for return shipping. There is no fee for AG at this time. Both buyers and sellers must meet all applicable return requirements. After a while you can call and get that number raised. There are strong indicators that the item is counterfeit, The item arrived after the latest estimated delivery date. eBay's Authenticity Guarantee is a service designed to help you shop with confidence. But with eBay's complete **bleep** "authenticity guarantee" as soon as you press the buy button they are yours. Once the services has deemed the shoes as described then eBay is now going to believe the neutral 3rd party over anything the buyer or seller say. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. Don't worry,@chrischrebet. eBay covers all costs of the authentication process. For full details, read our eBay Money Back Guarantee policy. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. You find an item with the Authenticity Guarantee badge and purchase it. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). 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