Thanks, Eugene. It can also happen if the cover on the quiet-drive motor isn't properly secured. It gives incorrect or too weak signals or stays silent. (Unscrew the back wall of the device, remove the drive belt, so that it does not interfere. The mode indicators flash. After clean up the motor & its wiring, then use the washer normally but it noisy. We are an authorized distributor of Samsung Parts and Products for Samsung Electronics in the United States. Monday to Saturday - 11:00am to 07:00pm Free standard shipping, exclusive offers and financing options. This also applies for when clothes are coming out soaking wet or the wash cycle never ends at all. How to fix: On a Samsung washer, the carbon brushes are attached to the outside of the motor. A weakened drive belt is one of the rarest causes of the 3E error and its analogs occurrence. You can usually resolve error codes (also displayed as blinking lights) with a few simple NEW OEM Produced for SAMSUNG DC31-00098A Washing Machine Rotor Position Sensor by OEM Mania Replacement Part 46 1 offer from $15.92 DC31-00098A Washer Motor Rotor Position Sensor OEM Compatible with Samsung Washing Machine Replaces AP4578642 PS4204673 by ATMA SUPPLY 30 1 offer from $15.99 If the motor tacho signals are inputted less than 2 for 2 seconds after main drive motor started, this error will occur on normal brush motors and direct drive motors: Error code 3E indicates that the Hall sensor is giving an incorrect signal. Samsung washing machine information and error codes, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Easy sign-in, Samsung Pay, notifications, and more! Samsung 3E Error - Motor/Hall Sensor testing options? water valve, motor, door, drain pump, etc.). Since 2003 Dan Ferrell has contributed general and consumer-oriented news to television and the Web. Therefore, if the washing machine fails to operate, check the control panel first. (Im sorry for my bad English) Please take our brief survey. Make sure the cold water supply hose is firmly connected to the cold water tap. Check out as guest. -Make sure the water taps are not frozen. Samsung washer doesn't drain There are times when small objects or articles of clothing get stuck in the drain pump. . What is 3E in the washing machine Samsung? Whether your product is in warranty or out of warranty, we're here to help. Instead, they use an ingenious, magnetic drive system consisting of an stator and a rotor; more about these in this post.. A Hall Effect sensor is used to let the control board know the position and speed of the drum rotor in these washer. Then, you can unfasten the center bolt on the rear of the motor to remove the rotor. Just replace the inlet valve. -Clean the debris filter as it may be clogged. he engine does not have enough power to overcome jamming. How-To Videos DIY Stories Most Popular Parts Symptoms Parts & Diagrams Parts for Samsung WF42H5200AW/A2-0000 / Washer Search If its worn out, stripped, or damaged in any way simply replace it with a new one before putting everything back together again. Then, turn it on again. If any code keeps appearing on the screen, contact a Samsung service center for further support. Check the washing machine's water supply and door seal for leaks. By gretzky in forum Refrigerator or Freezer Repair, By xaran in forum Refrigerator or Freezer Repair, By MARK CLIFTON in forum Range, Oven, & Cooktop Repairs. 3E only show up during test mode, a few minutes after starting the test cycle. How to fix: Control boards are typically replaced rather than repaired. Simply put, the sensor helps the machine ensure that the motor is working at the proper levels during the correct cycles. Then, you can unfasten the center bolt on the rear of the motor to remove the rotor. 2) Plaza Singapura FREE delivery Mon, Jan 23 on $25 of items shipped by Amazon. See our Privacy Policy here. Select from the menus below to find your model number. If the washing machine fails to operate, you may see an information code on the screen. Bhd. If you need a quick response then chat with us, or send us an email and we will get back to you as soon as we can. Some mechanical reasons behind the 3E error code on Samsung washers include a cracked spider or worn bearings. I also replace the carbon brush and shock absorber. Then, work backwards and put the stator assembly back in place before replacing the access panels that were removed before. The 3E code has analogs with a similar decoding. Only 10 left in stock - order soon. It is possible that foreign objects can enter between the drum and the tank walls, overload the washing machine with linen, reduce engine power, loosen the drive belt, break the main module. Copyright 2023 Leaf Group Ltd. / Leaf Group Lifestyle, All Rights Reserved. If you find an information code that is not listed on this page, please find a manual with the specific model number. -If only one item or clothing needs washing, check message will be shown in the display. Clean out the filter. You can unscrew the stator, lift the component, and unplug the electrical connector leading to theMicropower Hall Sensor. What it is: Bearings are a crucial part of any washing machine, including your Samsung washer. Here's the stator motor for your model: Drive Motor Stator. The second is to restore the tachometer (install a new sensor, repair the wiring). You need to diagnose and replace the sensor; The same is true for the tachogenerator or Hall sensor Please download Samsung Smart Home app to use the Smart Home devices, The Smart Check function has beenoptimized for Galaxy & iPhone series(applicable models only), Run Smart Check by holding Water Level and Water Supply button, Please note: Smart Check may be changed to Smart Care according to the language selection, Please note: Replace the drive belt if it has broken or is loose. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Once thats done, go through the list of causes. The electrical circuit inside the hall unit can detect the position and speed of the rotor and send this information to the electronic control board of your washing machine. We start with a list of potential symptoms and then you simply review each one until you find the one that fits your problem. 8, 81, 8, 81 error codes appear in the devices, manufactured before 2013. How should I do? ,"Collapse":"Click to Collapse"}, Troubleshooting Guide for Samsung Refrigerator (Applicable models only). Fully power off your washing machine at the mains. During normal washing mode, it just stop in mid cycle without displaying any error code. However, calibration won't complete. Disconnect the washer from the power source and switch off the water supply. Because of this problem, the engine can start rotating and spin the drum. (You can find small screws on the body from the sides. This action will restore the contact. Any ideas? If you receive a no drain or overflow error, water does not drain, or if it overflows from the washer, follow the instructions in this guide to get your washer draining water again. Replaced stator, motor speed sensor and machine control board in back. Check the contacts with a tester (multimeter). Power the washer on and verify that +5 VDC is being supplied to the sensor by measuring the pink wire at the sensor. Here is a list of the most common error codes and the next steps to take. 2. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? 3E error code related to motor, hall sensor or speed sensor, or their wiring. Help us to make recommendations for you by updating your product preferences. $17.36 Add to Cart. This item: Samsung Washer Hall sensor assy, DC31-00153A. You may notice some condensation in your control panel if your washer is located in a cool area of your house. The hall sensor is mounted on the stator, on the back of your motor. Owners of Samsung washers, in particular, may come across the 3E error code, also known as the Drive Motor Error. How to fix: Fixing this requires a close-up inspection of any wiring related to the motor. Remove the old hall sensor from the motor and install a new one), Check the engine brushes and change them if necessary. - Check different operating modes (e.g. They are called brushes because they rub the movable part of the collector motor and can be erased. EA is similar to the 3E code, displayed on the early models of Samsung washing machines; 3E1, 32, 33, 34, 3, 31, 32, 33, 34 error also reports about a tacho sensor malfunction; 8, 8, 81 code indicates problems in the vibration sensor, installed in modern Samsung washers models; 3C signals about reducing of the washing machines motor power. Samsung Washer Liquid Soap Tray. Heres what you need to remove the error: How to replace the Hall (tacho) sensor Samsung washer, How to replace the carbon brushes on the Samsung washer. The balls allow for the smooth rotation of the washer drum. Samsung Washer Hall sensor assy, DC31-00153A Brand: SAMSUNG $9999 New OEM Samsung Part Part Number: DC31-00153A Supplied by AndrewsPTS Supply Chain Services See more product details Buy it with + + Total price: $166.93 Add all three to Cart Some of these items ship sooner than the others. 2E. We do not have a definitive list of the models that these fault codes apply to but we expect these to cover most Samsung models one way or another. The MEMS sensor is not working properly. The motor will continue to draw on an increasing amount of electrical current to try and overcome this. More importantly, the control board ensures that these actions happen right when theyre supposed to, at every stage of the washing cycle. However, it only works correctly if your washer is empty. How To Fix Frigidaire Refrigerator Vibrating Noise? Feel free to ask any questions about repairs. With the Samsung Smart Washer App, this function allows the app to control your Samsung Washing Machine/Dryer remotely from your smart phone. Change the burnt out hall sensor to a new one. The analogs of the 3E code have the next decoding: Such common things as drum overloading with laundry can lead to the e3 error code occurrence. Washing machine bearings can be made in different shapes, though youll usually find them as steel balls encased in metal rings. If the door on a front-loading washer is open or ajar it will trigger a fault code. Samsung Washer Water Level Pressure Switch Sensor Assembly. DC97-04973B. We earn a commission if you click this link and make a purchase at no additional cost to you. All youll need to do is remove the access panel next to the motor and unscrew its carbon brushes. . Having found out the reasons for trouble codes in the washer, learn how to troubleshoot by yourself. Also, you will need to take the stator motor off and look it over closely to see if its cracked or damaged. To enable this function, you must first download theSamsung Smart Washerapp at thePlayStoreor theApple Store, and install into yoursmart phone, The app cannot connect to Samsung Washing Machine/Dryer that are supporting Smart Home. In reality, there are a handful of reasons why that error code may appear. Make sure this is not the case by disconnecting your washing machine from its power source, then tilt the unit away from the wall and place it on a plastic tarp to protect your floor. Hall IC. Samsung Malaysia Electronics (SME) Sdn. If you are unable to clear the information code from your washing machine, contact the Samsung service center for further support. To do this, youll need to refer to the user manual or tech sheet to locate the motor control board. The motor stator shown in this video is Part # DC31-00154A (PD00026413) but the instructions. 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Closely to see if its cracked or damaged check message will be shown in video... Exclusive offers and financing options to make recommendations for you by updating your product preferences screen. This, youll need to do this, youll need to do is remove the rotor make a purchase no... Find your model: drive motor error due to foreign objects stuck between tank... Use the washer drum listed on this page, Please find a manual with the specific model number being to. Cracked or damaged, the engine can start rotating and spin the drum cost to you over closely to if! See an information code from your washing machine at the proper levels during the cycles! Too weak signals or stays silent machine, including your Samsung washer distributor of Parts! Located in a washer is in warranty or out of warranty, 're... Find the one that fits your problem to find your model number has analogs with a of! To troubleshoot by yourself engine brushes and change them if necessary '',. 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