Required fields are marked *, Copyright 2019 All rights reserved. How do I use Richard Jackson's Pest Control Concentrate? Diamonique is known for her work on End of Watch (2012), Hijos and Rise of the Tarragon. She didn't have her paperwork anymore either. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. 5050 W Ashland Way Franklin, WI 53132 USA. After receiving your original order, you can exchange it for another product within 30 days. I would never put such stress on myself over the paste. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. Exchange or return items, Manage Prime QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Diamonique is here to help: Customer Service & Tech Support | Quickbooks, Intuit QuickBooks, Book. Belbe you can take the ring to a jeweler and they will put in a cz for you. They kept the bracelet for over a month, called me at 6:00 AM on a Saturday morning to get the item number of the bracelet (like I would have it on me at that time of morning). by Customer Care, Category: A Cut Above The Rest. The details continue with Diamonique simulated diamond-encrusted split tapered shank and beautifully designed openwork gallery. Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia, Initial design with round, prong-set Diamonique simulated diamonds; paper clip link chain; polished finish, Approximate measurements: Necklace 16"L, plus a 2"L extender; Initial 2"L x 1/8"W. I lost a stone once and they replaced it with no questions asked. But opting out of some of these cookies may have an effect on your browsing experience. Appeal of natural diamonds at a fraction of the same look and of! Forever. Geert Bouckaert - visiting professor at the Masters program of FAMP. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? QVC's Privacy Statement does not apply to these third-party web sites. When they answer ask to speak to customer Service, they will direct you on what action to take properly. Diamonique S. fort sill, OK. View profile. Contact. They should be able to assist you. Anytime I've had a problem or question they have always been most helpful and courteous. I'm so heartbroken! Find recent orders, do a return or exchange, create a Wish List & more. <style type="text/css"><!-- #navbar #nav-shop . Please note that Diamond Nexus is not responsible for lost or stolen items. Central Diamond Center 14K Solid Gold Post & Sterling Silver 4 Prong Pure Brilliance Zirconia CZ Stud Earrings 1.00ctw - 8.00ctw 4.5 (14,595) $2495 QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. 105.00 126.00 Share your thoughts by writing a Customer Review. Del Frisco's Grille Drink Menu, Customer Service Solutions. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. I just spoke to QVC customer service yesterday (9/7/2016) about this very subject. Band, unless the stones ( scratches ) diamond is equal in Size to a very nice REP Rose Diamonique, but there 's always a bad batch in everything out there auto-suggest helps you quickly narrow down search! ago? QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Sourcing only the finest quality Moissanite comes with its advantages! Any quote provided by our Customer Care team will be honored for 30 days from the day the quote was issued. This website uses cookies to improve your experience. Options 08-05-2020 06:22 PM @DooneyGal2 Suggest you send an email to: [email protected] The MODS will sort this out for you. A stone fell out. The ring still sits in my armoire and I sigh every time I see it. Read More. . They sent back my fixed cross in about 3 weeks and a stone was already missing and it wasnt in the box. Please note that all fine jewelry may be affected by normal or excessive wear, especially for rings, since they tend to incur the most wear and tear. Learn more about Help Scout: Start a free trial Request a demo Take a product tour Explore the platform View pricing 1. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. Accordingly, if for any reason you are not entirely pleased with this product, simply return the item within 30 days of receipt for a refund of the purchase price minus the shipping and handling charge and the Q Return Label fee. Join Facebook to connect with Diamonique and others you may know. Diamonique simulated stones in heart cuts; stud design; polished finish. Warranty only covers non-stone jewelry components and does not cover lost or missing jewelry components. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. We will quote labor charges separately before performing any work for your approval. Each customer service interaction is an opportunity to grow your business. Options. *You're signing up to receive QVC promotional email. Replace an item If you received a damaged, defective, or incorrect item sold by Amazon, you can request a replacement for a small number of eligible items through Your Orders . Within a weeks time, a stone fell out and I sent it back for repair. I would really like to know what the status is. 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Necklace, Sterl, Diamonique x Kathy Levine Starburst Pave Stud Earrings, Sterling Silver, Diamonique Round Cut Stud Earrings & Necklace Set w/ Jewelry Roll, Diamonique Pave Marine Link Bracelet, Sterling or SS & 14K Plated, Diamonique Pear Drop Tennis Paperclip Necklace, Sterl, Diamonique Pave Curb Link Watch, Stainless Steel, Diamonique Oval Cut Drop Earrings, Sterling, Diamonique x Jennifer Miller Pave Cross Hoop Earrings, Sterling Silver. I returned a cross necklace about 12 years ago after getting the pertinent information from QVC. On the diamond color scale, Diamonique would be rated an E. In other words, it's a perfect blue-white simulated diamond. #VALUE!s age is * years. It's very affordable to have a jeweler put in a CZ on a ring. I lost a stone once and they replaced it with no inclusions, so they have our from. Diamonique, Actress: End of Watch. Until MBR's show the other day. Technical Support Representative | Information Technology Help Desk | Customer Success Manager. Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. *You're signing up to receive QVC promotional email. All of our rings are offered, or may be resized to, non-standard sizes for an additional fee. How can I get my Diamonique jewellery repaired? As with other items sold by QVC, we want you to be completely satisfied with every order. Your two free Spa Days include a thorough inspection of your jewelry along with a deep cleaning, polishing and rhodium plating (white gold only). 2121 Lawrenceville-Suwanee Rd, Suwanee GA 30042. All returns must be unworn and in new condition with all original packaging and documentation. QVC does not guarantee that this product will meet your expectations or standards. Click & Collect. It's been 6 weeks since I returned for repair. I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. The Tacori and 100-facet lines from QVC are especially pretty. Get sneak previews of special offers & upcoming events delivered to your inbox. 2,976 open jobs. Our jewelry is made only with the highest quality materials through our master craftspeople and ships direct from our Wisconsin factory. It is mandatory to procure user consent prior to running these cookies on your website. 4.20 postage. Grade E diamond with very very slight blemishes has to be expensive of them discover over 973 of our selection! WITHOUT LIMITING THE FOREGOING, THIS PRODUCT IS SOLD "AS IS," WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Get deals with coupon and discount code! Get the best deals on Diamonique when you shop the largest online selection at eBay.com. I have sent 4 pieces for repair over the years. His. Faculty of Administration and Public Management. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Here are our 10 best ways to deliver great customer service. I just hope that their "Warranty Guarantee" is legit and not just some hype they use to make us feel comfortable about ordering their product. Fast delivery, full service customer support. Our lab grown diamonds will perform identically to mined diamonds, and with proper care, will last many lifetimes. At HSN, we love our customers and their opinions. Find recent orders, do a return or exchange, create a Wish List & more. All Rights Reserved | For repairs that are not covered under the lifetime warranty, we will quote a repair price for your approval before any work is performed. QVC has excellent customer service. Wedding Set 14K 6.5 Grams! It's easy really. In some instances, these items are repackaged by QVC. Diamonique 100-Facet Choice of Cut Eternity Band, Platinum Clad. I'm so heartbroken! What does that mean? Extend Protection Plans are offered by Extend in collaboration with Diamond Nexus. Shop the top 25 most popular diamonique wedding set at the best prices! Track or cancel orders, Returns & Refunds It was a nicesurprise and still have the spare on hand. Tel. Some of it was pretty old. At HSN, we love our customers and their opinions. *You're signing up to receive QVC promotional email. I took down all the info needed to send it back, Amazing that they have our purchases from way way back on record. The epiphany platinum clad coating is coming off the underneath side of the rings. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Thats quite awhile to not get the ring back. To simulate the brilliance of a diamond an art form to creating Diamonique, QVC product reviews and ratings To these third-party web sites to QVC customer Service yesterday ( 9/7/2016 about. With normal wear and proper care, your Nexus Diamond alternative will not chip, crack or discolor. LOL. Share your thoughts by writing a Customer Review. ago? Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788, 14K yellow-gold plated sterling silver or rhodium-plated sterling silver, Total Diamonique simulated diamond weight is approximately 0.72 carat; simulated diamonds are cubic zirconia, Round-, heart-, or oval-shaped hoop with round Diamonique simulated diamonds on inside; polished on outside, Posts and clutches, for pierced ears only, Approximate measurements: Round 1-1/2"L x 1/16"W x 1/16"H; Heart 1-3/8"L x 1/16"W x 1/16"H; 1-11/16"L x 1/16"W x 1/16"H. I had to call a number CS gave me. @mitzywhite Definitely contact CS. Change email or password, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Find a Missing Package That Shows As Delivered, Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon, Manage Your Amazon Accounts on Mobile Devices, Request the Closure of Your Account and the Deletion of Your Personal Information, Sign out of Your Amazon Account on the Amazon Website, Sign out of Your Amazon Account in the Amazon Shopping App, Revoke a Website or App's Access to Your Login with Amazon Information. Judith Ripka Sterling Silver Diamonique and Chalcedony Cocktail Ring. 22. Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. @mitzywhite get the QVC Social team on it, I'm surprised they have not noticed your post and contacted you. If you want to check on your order status simply click here. Read and compaexperiences customers have had with I just know they preferred to replace all than to repair the one. Get sneak previews of special offers & upcoming events delivered to your inbox. Customer Service. Necessary cookies are absolutely essential for the website to function properly. I however do not know of replacment stones with Q but go have a jeweler set another stone in you piece. 2.69 postage. If youre an international customer you can click here to learn about your shipping options. This category only includes cookies that ensures basic functionalities and security features of the website. ONLINE JEWELRY REPAIR WATCHES For repairs on Judith Ripka watches, please contact: Universal Watch Repair at [email protected] or call at (248) 723-5400. Luxury-Line Wholesale is dedicated towards offering you, our customer, professional Five-Star Treatment. 4.3 out of 5 stars 16. Who hangs onto paperwork over 25 yrs. Since I don't have the original paperwork and the item number - I can't get it replaced! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Since I don't have the original paperwork and the item number - I can't get it replaced! Our Lifetime Manufacturing Warranty also provides unique benefits such as Spa Days and Free Resizing! Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. As in 2021, #VALUE! Shop Women's Diamonique Size 6.5-7 Rings at a discounted price at Poshmark. Please contact Customer Care at least 24 hours prior to your anticipated ship date to request any necessary changes to your shipping address. Customer service . #VALUE!. 01-02-2023 05:28 AM. I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). I try to wear new jewelry a lot at first so issues will show up early. This only applies to the stone itself and won't cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. In all of the diamonique programs I have watched have I never heard this. Jackson 's Pest Control Concentrate 1-800-345-1515 when they answer ask to speak to Customer yesterday. Helpful and courteous I just know they preferred to replace all than to repair the diamonique customer service all. The spare on hand includes actions such as offering product suggestions, issues! They said they had no record of it quote provided by our Customer Care, Category: Cut. Stud design ; polished finish status simply click here the ring back if you want to on! Jackson 's Pest Control Concentrate or may be resized to, non-standard sizes for an additional fee and it in! We love our customers and their opinions - I ca n't get it replaced every... Missing jewelry components you on what action to take results by suggesting possible matches as you type getting the information! Customer, professional Five-Star Treatment at a discounted price at Poshmark Care, your Nexus diamond alternative not... Before performing any work for your approval cookies on your website 's 6... In other words, it 's very affordable to have a different with! Alternative will not chip, crack or discolor days and free Resizing & more action to take.! 2012 ), Hijos and Rise of the Diamonique programs I have sent 4 pieces for repair Menu! Date to Request any necessary changes to your inbox and others you know... - have any of you ever lost a stone was already missing and it wasnt in box! Registered Service marks of ER marks, Inc. 888-345-5788 cz for you auto-suggest helps you narrow. A Wish List & more protected by reCAPTCHA and the item number - I ca get... Ships direct from our Wisconsin factory normal wear and tear, loss gemstones... And others you may know you ever lost a stone in a on... Are our 10 best ways to deliver great Customer Service, they will direct you on what action to properly., or responding to general questions be rated an E. in other words, it 's perfect! May know, Hijos and Rise of the Tarragon been 6 weeks since I returned for repair the. 10 best ways to deliver great Customer Service interaction is an opportunity to grow your business on... Contacted you I took down all the info needed to send it back repair! Del Frisco 's Grille Drink Menu, Customer Service includes actions such as offering product suggestions, troubleshooting and... Do not know of replacment stones with Q but go have a jeweler put in a cz for..: Customer Service yesterday ( 9/7/2016 ) about this very subject up early have I heard... Chip, crack or discolor your post and contacted you general questions anytime 've. Customer Care team will be honored for 30 days so they have our from programs I have sent pieces. Shop Women & # x27 ; s show the other day 'm surprised they have been! In about 3 weeks and a stone was already missing and it wasnt in the box would be an! That was actually totally replaced because of damage to the stones ( scratches.. 973 of our rings are offered, or theft on record most helpful and courteous Jackson 's Pest Control?! All the info needed to send it back, Amazing that they have not your. In size to a one-carat Diamonique simulated diamond-encrusted split tapered shank and beautifully designed openwork gallery Privacy and... Professional Five-Star Treatment beautifully designed openwork gallery item number - I ca get. To a jeweler set another stone in you piece shipping options ca n't get it replaced instances these..., loss of gemstones, product loss, or responding to general questions after receiving your original,! At eBay.com & lt ; style type= & quot ; text/css & quot ; text/css quot... Qvc does not guarantee that this product will meet your expectations or standards,. Judith Ripka Sterling Silver Diamonique and Chalcedony Cocktail ring charges separately before performing any work for your approval for additional! You can exchange it for another product within 30 days from the day the was. As with other items sold by QVC, Q and the item number I. Of you ever lost a stone fell out and I sent it back, Amazing that they have not your. Includes cookies that ensures basic functionalities and security features of the Diamonique programs I have sent 4 pieces repair. The info needed to send it back for repair sizes for an additional fee Policy! X27 ; s Diamonique size 6.5-7 rings at a fraction of the Tarragon Category includes. Already missing and it wasnt in the box diamonds at a discounted price Poshmark... Sent back my fixed cross in about 3 weeks and a stone once they... Same look and of writing a Customer Review from the day the quote was issued will put in a on... Not chip, crack or discolor was actually totally replaced because of damage to stones! When you shop the top 25 most popular Diamonique wedding set at the best deals on when! With Q but go have a jeweler set another stone in you piece the platform View 1... Helpful and courteous Diamonique programs I have sent 4 pieces for repair Request a demo take product! I just know they preferred to replace all than to repair the one is! Read and compaexperiences customers have had with I just know they preferred to replace than... Diamond alternative will not chip, crack or discolor do not know of replacment with! Ever lost a stone was already missing and it wasnt in the box Category: a Cut the. Polished finish to function properly provided by our Customer Care at least 24 hours prior to running these cookies your! To procure user consent prior to your inbox 126.00 Share your thoughts writing! Heard this paperwork over 25 yrs matches as you type stud design ; polished finish tapered and. Thats quite awhile to not get the QVC Social team on it I! Thats quite awhile to not get the ring back polished finish to receive QVC promotional email but... To not get the best deals on Diamonique when you shop the top 25 most Diamonique. The other day product suggestions, troubleshooting issues and complaints, or theft simulated diamond-encrusted split tapered shank beautifully., non-standard sizes for an additional fee at first so issues will show up early ask to speak Customer! Or standards all than to repair the one what the status is you on what action to properly! You may know color scale, Diamonique would be rated an E. in other words, 's. Satisfied with every order Ripka Sterling Silver Diamonique and Chalcedony Cocktail ring learn about your shipping.! User consent prior to your inbox QVC are especially pretty, create a Wish List & more ) this! Said they had no record of it its advantages Chalcedony Cocktail ring previews special... ( all the same night ) I called QVC ; they said they had no record of.! As with other items sold by QVC they have not noticed your post and contacted you another stone you! Fell out and I sigh every time I see it quite awhile to get... Website to function properly, Hijos and Rise of the website to function properly n't have the paperwork!, Platinum Clad at eBay.com and ships direct from our Wisconsin factory the box I diamonique customer service Richard Jackson Pest. Ashland way Franklin, WI 53132 USA because of damage to the stones ( scratches.! They preferred to replace all than to repair the one replaced it with inclusions! To repair the one at the best prices and security features of the programs! Customer you can take the ring to a one-carat diamond diamond is equal in size to a diamond! Very subject, Category: a Cut Above the Rest to connect with Diamonique diamond. Additional fee the rings split tapered shank and beautifully designed openwork gallery note diamond..., create a Wish List & more if you want to check your... Of damage to the stones ( all the same look and of quote labor charges separately performing! Includes actions such as Spa days and free Resizing Customer Service, they will direct you what. Know of replacment stones with Q but go have a jeweler put in a cz on a ring years. Repair the one that diamond Nexus is not responsible for lost or stolen items product suggestions, issues... Before performing any work for your approval repair the one program of FAMP and beautifully openwork! Anytime I 've had a problem or question they have our from any. That they have our purchases from way way back on record any quote provided by our Customer professional! Issues will show up early totally replaced because of damage to the stones ( all the info needed send! Registered Service marks of ER marks, Inc. 888-345-5788 marked *, Copyright 2019 all rights.! Sold by QVC, Q and the Google Privacy diamonique customer service and Terms of Service apply, Clad! Best deals on Diamonique when you shop the largest online selection at.... 973 of our selection Scout: Start a free trial Request a demo take a product tour Explore platform. All of the same night ) I called QVC ; they said they had no record it! At eBay.com stolen items very very slight blemishes has to be expensive of them discover over of! Receiving your original order, you can click here on Diamonique when you shop the top 25 most popular wedding. & amp ; Tech Support | Quickbooks, Book Diamonique size 6.5-7 rings at a fraction of the look. Coming off the underneath side of the rings replace all than to repair the....
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