Food- very so so. We requested a room block via email before we arrived and this was honoured. See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Day and evening entertainment. Food- very so so. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Very nice, brand new hotel. Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. They didn't help we still had really bad diarrhea. We visited spa with my husband (Massage for two): very professional, recommended. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1,310 opiniones y 2,186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. We are committed to provide excellent services to our guests, so we are surprised to hear your comments about the service of some of the staff members. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. Prenota Hotel Riu Palace Santa Maria, Santa Maria su Tripadvisor: consulta le recensioni di 1.308 viaggiatori che sono stati al Hotel Riu Palace Santa Maria (n.3 su 28 hotel a Santa Maria) e guarda 2.186 foto delle stanze! This is a 5* hotel, and the staff are all great. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. What are some restaurants close to Hotel Riu Palace Santa Maria? However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. View Hotel 2,822 reviews 1.0 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,561 reviews 1.0 miles from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,048 reviews 1.2 miles from Hotel Riu Palace Santa Maria Free parking Pool Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. You also can experience the island, whilst traveling to the harbour. We where travelling as a family group, Well what can I say about this hotel.Absolute amazing!! We are leaving today after a fantastic 1 weeks holiday of 4 (adults ). RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Are there any historical sites close to Hotel Riu Palace Santa Maria? How lazy are these people?!? Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Of five stars they score six. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. Overall a good vacation with some minor problems. Do go to the white party and neon party, the entertainment teamWe visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight.The hotel is spotlessly clean, the staff work so hard and was all very pleasant. We remain with warm regards, Hotel Riu Palace Santa Maria Online Reputation Manager, The palace on sal lived up to all expectations. The staff were very friendly apart from one of two. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. !This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. There was lots of choices but not easy to find something plain. There was a distinct shortage of waiters, none at all in the sun bathing areas. We loved the mini bar and having access to the spirits, if you run out you can request for more on the app. On the whole, we really enjoyed the food and had no problem what so ever. The service is excellent and the waiters are very friendly. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 opiniones y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto no.3 de hoteles en SANTA MARA. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Lots of reviews moaning about toilets being few and far between. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. We will be returning guests. I hope the hotel does something about this food poisoning issue, as it will stop people coming and I will definitely not recommend people to come here. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. The buffet is excellent and great choice. Please know, the service that you described is not typical for us. The hotel is well laid out and so many beds, parasols and pools . Nearby attractions include Djunta Mo Art (1.4 miles), Projeto Biodiversidade (0.5 miles), and Praia de Santa Maria (1.2 miles). The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. On the whole, we really enjoyed the food and had no problem what so ever. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Top room amenities include a minibar, air conditioning, and a walk-in shower. Very nice, brand new hotel. BUT we did anyway! We lament that we could not meet your taste with our gastronomic offer. Tripadvisor : Hotel Riu Palace Santa Maria, Santa Maria: 1,316 , #3 28 Santa Maria 4.5 5 Tripadvisor. We arrived at the hotel late Monday afternoon, Tuesday and Wednesday relaxed by the pool but Wednesday night my husband started to be ill and Thursday morning I started to be ill. Got so bad we went to reception for help and was sent to the nurse at the hotel who sent us to the clinic by taxi. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please see our partners for more details. It does the job but dont expect anything special. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Beer is good and so are gin and tonics and mojitos. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.316 avaliaes, 2.198 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111, Cape Verde. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi We are sure to return to this hotel sooner than later as it is really the place for a perfect holiday. This is the largest RIU hotel that we have stayed in. Waves was so huge, No Kindze can go to the ocean, its to dengerous. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Due to covid, many of the restaurants and pools were closed. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. However the neighbouring palace on Boa Vista is a lot smaller and essentially the same. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. This is not recommended, not only for safety reasons, because you can infect other guests, but because if you inform us, our cooks can prepare extra dishes for you so that you can follow the recommended diet. Now Im off to review the hotel TUI has put us in after cancelling our flight MELIA DUNAS (another 5* all inc)Spoiler alert their review will be much much worse. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. To do list Staff are really friendly and the room service feature on the app is great if you need anything extra. First of all, we would like to inform you that we, as hoteliers, can only answer you on topics concerning the hotel and not on tour operators' reps, as they are external. SwimUp rooms very nice and big enough. The hotel is built pretty much on the beach so you can walk 100m to the amazing blue sea and take some fantastic photos (especially at sunset) Restaurants - Buffet was very good, although no fresh orange juice, but great selection of food. Vuelos Alquileres de vacaciones Restaurantes Qu hacer Turismo en Santa Mara . Which languages are spoken by the staff at Hotel Riu Palace Santa Maria? Fantastic, beautiful hotel. Please ignore reviews on food. We shall discuss this with our entire team in order to take the appropriate measures if necessary. Vluchten Restaurants Dingen om te doen . While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Own or manage this property? No cheap alcohol brands like in other all in hotels. We loved this hotel and beach and would love to go back. Your loyalty is highly appreciated. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. The quality of this brand new hotel is really the equivalent of its exceptional sister hotel on Boa Vista. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Lock in the lowest price from these sites. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. And the staff, everyone of them, are so nice, polite, serviceminded and friendly. However, it should also be clear that there are viruses which, despite all safety measures, can also be transmitted via the air. For specific enquiries, we recommend calling ahead to confirm. If you are looking for an excellent Island tour, safe and for a price more than reasonable do not hesitate to ask for Helder on the beach or contact him directly via Facebook: Hlder Luis.You will not be disappointed. The hotel staff literally couldnt do any more than what theyre doing. They only have one pillow each and one oddly square spare pillow in the cupboard. Reception did phone the room several days later but we were still being ill. We were given a list of foods to eat and avoid from the clinic. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Thank you to everyone at the hotel for making our holiday so memorable. This newly open hotel is set in a perfect place on a beautiful stretch of pristine beach. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Mainly.. hotel was ok. It was fun. We are sorry to hear about the unfortunate accident you witnessed on the beach. The rest were very good but we did pop into Santa Maria one evening to change it up. more. Tripadvisor performs checks on reviews. I was recommended to come to a Rui, not sure if I will go to another if the drinks and speciality restaurants are the same. Smokers were a problem and should not be allowed to smoke on balconies or most public areas. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. To do listVisit shark island, its a short trip and some people do get taxis, we booked it through TUI. Your comments will be shared in order to ensure your experience is not repeated in the future and we do hope you will give us the opportunity to welcome you back in the future. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. We hope you allow us the chance to share a more positive experience with you soon. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. 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