Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! So we ask some people they said go around the corner to BD experience. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Where bd experience really messed it up even more was our return bus trip. Thanks for all your help Omar! We booked our trip through Costco. You can cancel this reservation up to 24 hours in advance for a full refund. Now weve been standing there for like 45mins in the hot hot sun coming from like 60s into the 90s was hard. After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. This is the version of our website addressed to speakers of English in the United States. Dear Guest: Thanks! My trip was booked AND payed 2 times due to a failure of the system. BD Experience: airport transfers - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. It will be our pleasure to serve you. Challenging golf courses. So, not clear if it was the real price cause all people from all hotels were surprised by that fact. . Dear Guest: It takes 1.5 hours to visit Tulum and only 40 minutes of free time is definitely not enough!! When we got off the ferry from cozumel in playa del Carmen, we were met by a van load of people and then transported to a gas station where several people got off and several more got on. Dear Guest: I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Ver en el mapa. Do you have an email to contact BD Experience Cancun? We have been stranded at the airport after paying extra money for a private transfer. Dear Guest: BD Experience BD Experience 8,842 Reviews #90 of 595 Boat Tours & Water Sports in Cancun Outdoor Activities, Tours, Boat Tours & Water Sports, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 159 Book in advance from 7,788.59 We sent them an email and still have not gotten a response. There was a 5 gallon water jug for hand washing. Fish therapy, zip bike and more more more are extra paid!! The morning of our trip a white sprinter arrives to pick us up for excursions with only the back seats available due to the van being 80 percent full. Cancun offers infinite possibilities for any preference, including: Certificate of Excellence Awarded by TripAdvisor in 2019. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. I feel they are dishonest. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Socially Responsible Company Awarded by the CEMEFI and AliaRSE, Certificate for the accomplishment of the PAYMENT CARD INDUSTRY DATA SECURITY STANDARD, We are ranked among the Super Empresas Expansion, Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! I sent out 2 emails requesting a change in pickup time to 0600. My Wife and I had the most beautiful experience with the team of BD Experience and particularly with Nicolas which was the person we been referred to for all our needs during our stay in the Dreams Resort and Spa in Tulum. . A group of 9 family and friends went Barcelo Maya Palace this August. Transfers again had been paid through Costco. Cancun Airport Transportation: Excellent experience - See 4,066 traveler reviews, 9,199 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. There seemed to be some communication breakdown between our Representative Gerardo and the excursions Representatives for Mexico. Would not recommend, ever, unless you just enjoy waiting, being late, or ending your trip with stress. They were excellent! Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Yes Best Day Tours was the same as BD. L' Eclair Cafe & Reposteria. Fish therapy, zip bike and more more more are extra paid!! Xcaret tour is a rippoff. I just want my refund for what I was overcharged. very nice right. You can cancel this reservation up to 24 hours in advance for a full refund. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. And reserved a private car through them. [email protected] . This is the hardest company to contact. By BD Experience. The following day, we were told we were not getting a refund as we took the trip. Thank Blank_Screen_Name . Once again, we want to apologize for this situation. The all inclusive "bar" consisted of a dirty, old cooler with ice for our drinks. Their representatives were very rude . Over 1,000,000 pictures Shared Roundtrip Transfer- Airport-Hotel-Airport-Cancun Hotel Area BD Experience Not yet available See similar deals Highlights A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day. Service available for up to 8 passengers. Again, we appreciate your valuable feedback which help us to improve. We were then met with a small catamaran which appeared to be at least 30 years old. The meals on the excursions were awesome! Well he walked away and said the car would be there shortly. Certificate of Excellence Awarded by TripAdvisor in 2019. If I could give no stars I would. No reaction of BD. We had to wait 2 hours in the bus before it left the airport. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. Av. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. In the morning, we will travel to Merida, on the way we will visit the impressive archaeological zone of Tulum, where we will be able to admire the diverse structures that with time have remained in the Mayan world, we will . Tours and Tickets by BD Experience Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 103 By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from C$248.52 per group Reserve No reaction of BD. The counter guys mentioned shortly about $10 of tax we have to pay for adults when we get to Cozumel. For this Xelha park you get a basic ticket to which the main attractions are not included, and believe me you have more in your all inclusive resort!!! Again, we appreciate your valuable feedback which help us to improve. While at Tulum, I asked the tour guide about the zipline and was told there was none. I do not recommend this Tulum Xel ha package. 15 tht of july , of course no reaction of this corrupt organisation ! On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! So we opted to take a cab. BD Experience needs the letter A between the B and D in their name. With more than 10 years of experience and recognition, that offers high-quality Cancun Airport Transfers services. 15 tht of july , of course no reaction of this corrupt organisation ! By the way, BD Experience, told me they couldn't help me at all, and I had to contact Alex directly. Please don't buy from him. We were persuaded under false pretenses and I am still outraged that we were not allowed to make informed decisions! They're very helpful. I met with the BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for 3. Ser un placer servirle. Datos. Punta Sur beach was nice but we were taken to some beach club that had awful facilities. Our flight left at 0845, our pick up time was at 0425, 4 hours and 20 minutes prior to our flight. My husbands like I should tip him. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. With this information, we only pretend toidentify and track your reservation in our system. Yes Best Day Tours was the same as BD. Its always a pleasure to assist you and we remain at your disposal. Omar Malpica with BD Experience is AWESOME! BD Experience: Transfers - See 8,719 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Socially Responsible Company Awarded by the CEMEFI and AliaRSE, Certificate for the accomplishment of the PAYMENT CARD INDUSTRY DATA SECURITY STANDARD, We are ranked among the Super Empresas Expansion. Av. We rappelled into one cenote and then walked/swam through three others. Spectacular spas. Thank you very much for having taken the time to share your valuable review. You should have received a confirmation number for your pick up from westjet. 5 Suitcase Price per vehicle Details . 5 Pax. Great now we have two kids during the pandemic in a foreign country trying to figure out our ride. You should contact your travel agent for pickup time. Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. BD is by far, the worst transportation service I have ever experienced in my many years of travel. Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. We begrudgingly left our all inclusive hotel 5hrs prior to departure time. We commented that "it looks like a yacht" and were excited for our trip. BD Experience is unreasonable and their customer service is awful. Hola, puedo llevar conmigo a mi mascota? We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. No accountability whatsoever! Dear guest, This delayed our trip for an hour. After waiting approximately 15 minutes, we were on our way. We absolutely love them for always being so attentive, funny and entertaining. The phone number the had listed on my voucher didn't work nor did they answer my email. Do you have an email to contact BD Experience Cancun? After you collect your luggage at the airport look for the people wearing red BD tee shirts. Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. Nobody mentioned to bring driver license or extra money for the rental. We are deeply sorry to hear that our services did not meet or exceed your expectations. We had been sitting outside since 4:20!!! I have emailed customer service with no response. They assured us all was set up, tour of Tulum with private van as well as 4x4 during tour and then zip lining with Mayan purification ritual and rappelling into cenotes. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Unlimited Drinks & Tacos At The Gorgeous Shores Of Los Cabos! We also sent the chargeback voucher to your email for your records We rappelled into one cenote and then walked/swam through three others. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. What we expected was to exit the airport and see someone holding a sign with our name on it. Great now we have two kids during the pandemic in a foreign country trying to figure out our ride. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? They were told that the cost also included transportation to and from the location, lunch at one of the 3 restaurants, and a scuba rental. how to we confirm our pickup. We had trsf to and from airport via BD via our tour operator, Westjet. This review is the . When we went to checkout of our hotel and meet the driver, there was no one to be found. Once again, we want to apologize for this situation. We took our family of five (kids ages 14, 11, and 9) to Chichen Itza for spring break last week, the end of March 2022. Unpleasant. Nader. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. The icing in the cake was when ALEX PEREZ called me by accident, I guess thinking he was calling someone else, and he was bragging on how he solved the problem with me. I want to confirm a transfer booked through American Airlines. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Well he walked away and said the car would be there shortly. 2.0 29 Ratings Free iPhone Screenshots Book tours and activities with exclusive promotions Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. Shame on you BD travel experience for allowing this kind of scam. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. how to we confirm our pickup. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your excursion and hope that you will accept our most sincere apologies. Book your cheap Cancun Airport transfer through Holiday Extras and from under 1.76, with FREE cancellations up to 3 days before departure. The store will not work correctly in the case when cookies are disabled. We have used BD the last 3 years. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. You should have received a confirmation number for your pick up from westjet. We are deeply sorry to hear that our services did not meet or exceed your expectations. My trip was booked AND payed 2 times due to a failure of the system. I am not sure how it is still legal for this company to operate. We were verbally told to be at the lobby for a 4:30 pickup. BEWARE!!! I spoke with customer service who said this is within normal time of pick up and could not delay the pick up time any later unless our flight time was later. BD Experience: Airport shuttle - See 8,734 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I met with the BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for 3. Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. Yes Best Day Tours was the same as BD. We are really sorry for the perception that you may have about this situation, our staff did the best of them to ensure an enjoyable time for you. What time will pick up be. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? The price was $99/each, $64 of which was to be paid to BD at the time of booking. Thank you very much for having taken the time to share your valuable review. Airplane Photos & Aviation Photos - View, Search, or Upload Photos! We booked the tour to Cozumel at the best day counter in our hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This guy is not trustworthy. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? By BD Experience 50-120 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 2,711.94 per adult Reserve Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 102 By BD Experience 10-50 minutes Finally someone helps us, very friendly, tells us to check and what we need to come back too. By BD Experience. Dear Guest: Shame on you Bd, what a bad organisation !!!! Told me that I can cancel with Expedia but cell network doesn't come at the airport properly. BD Experience 8,893 Reviews #102 of 581 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from HK$1,088.64 per adult I booked a private transfer through Costco Travel. A nightmare of a company. Please do not use them, they will ruin your trip!! Hotel Riu Palace Kukulkan 1.5. Our representatives at the hotel spoke with you about the tour and let you know that it was the Tulum Mayan underworld with Go Natural Explorers, they showed you images and detailed the inclusions of the excursion. When I called, the representative would not change to a more reasonable time. Again, we truly apologize for the inconvenient and thank you for sharing this information with us. Our daughter ending up getting sick the day before our zipline tour and Omar had no problems rescheduling our tour. Customer Service Department Hilde Bec. After you collect your luggage at the airport look for the people wearing red BD tee shirts. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You can cancel this booking up to 24 hours in advance for a full refund. You should contact your travel agent for pickup time. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. Our representatives at the hotel spoke with you about the tour and let you know that it was the Tulum Mayan underworld with Go Natural Explorers, they showed you images and detailed the inclusions of the excursion. We love the sit back and relax ride! They are clearly in collusion with resort staff and the taxi drivers. The zipline tour ran longer than stated but wasnt a big deal at all. Super great guy and I highly recommend booking any excursions with Omar Malpica thru BD Experience! Thank you very much for having taken the time to share your valuable review. Round Trip, Budget Tour: Full-day Sunway Lagoon Theme Park Include Tickets, PADI / SSI / SDI Open Water Certification, Fantastic Valletta Self-Guided Audio Tour, Culture walk: Hooligans Tour - Storm over Belgrade, New York City Skyline Tour by Night with Local Guide. Which would have been a 3-hour total wait at the cancun airport for a ride. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . Omar was FANTASTIC! We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Contact page of BD doesnt work, more than 10 emails sent. Dear Guest: You should have received a confirmation number for your pick up from westjet. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Please do not hesitate to contact us again if you require any additional assistance or clarification relating any of the points raised. Estimado pasajero, There is a $650 co-pay for the vacation that was promised, and although they characterize this place as a vacation club, it really was nothing more than a timeshare. BD Experience: Cancun Airport Transfer - See 8,859 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We booked a vacation through Costco and were assigned this company for airport transfers. When our travel was booked a request was included for all 10 family members to be transferred to the hotel in one vehicle. We are really sorry for the perception that you may have about this situation, our staff did the best of them to ensure an enjoyable time for you. Your adventure begins with a visit to Cancun, one of the main tourist destinations worldwide. I was like wait he hasnt gotten us our ride, then well tip him. Giving us an email to confirm this change. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites. We booked our trip through Costco. Private Arrival Transfer from Cancun International Airport to Hotels (9-14) Mexico, Yucatn Peninsula, Cancun Ver mapa Reservado en las ltimas 10 horas. We confirmed the time with them several days before. Terrible. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. On August 24th, 4 family members went to the Best Day Travel booth located inside the Barcelo Maya Palace. I was finally able to find a working number through Costco Travel. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. We had no issues with transportation. The concierge directed me to his desk. I want to confirm a transfer booked through American Airlines. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. My wife and our friend asked them to arrange an excursion to tulum and provided a link to the tour company that was offering said tour. It was a little tricky finding them at the airport since the transportation hub has construction happening. Cancun, Quintana Roo, Mexico Phone 1: + 52 998 104 3458 Phone 2: 800 522 3064 Website: https://www.bestday.com/ Do I need to print my ticket? Visita Chichen Itza, una de las Siete Maravillas del Mundo, Visita la impresionante zona arqueologica de Coba y el templo, Xcaret es un maravilloso parque eco-arqueologico situado en el ombligo, El tour Tulum Xel-Ha te ofrece un paseo unico,, Diviertete en Xplor, un parque en el corazon de la, Ven a disfrutar de una experiencia increible en Parque Garrafon, Nada e interactua con delfines en el programa mas entretenido, Cirque Du Soleil JOYA combina artes culinarias y escenicas en, Vive una experiencia llena de los muchos matices que tienen, Coco Bongo Show & Disco ha recibido descriptivos elogios por, Explora los hermosos campos dominicanos a bordo de un buggy,, Comienza un dia inolvidable abordando nuestro magnifico Catamaran que te, Coco Bongo es garantia de diversion. Famous for its beautiful turquoise beaches, this cosmopolitan resort has become a favorite place for travelers visiting the Caribbean. Departure from Cancun Call us on +966125108055 Timing 10am to 7pm Let Us Call You WhatsApp Book Appointments with Branches About Destination Mexico is a country between the U.S. and Central America that's known for its Pacific and Gulf of Mexico beaches and its diverse landscape of mountains, deserts and jungles. Of course, nothing was as he promised. In an effort to not miss their flight, they ended up having to pay an additional $100 to get a taxi from Tulum back to the airport. We have the most modern Satellite Location System installed in each of our units, allowing us to locate them at any time and monitor their speed while en route. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Not sure? They were prompt, courteous, and efficient. It will be our pleasure to serve you. Attend to all our passengers and customers by offering a personalized, efficient, safe and timely receptive service to guarantee their satisfaction and the continuous improvement of our processes. Amazing time in Tulum ! Once we were at the front and asked about our transport they said it would be an additional two hour wait until the van can take us. Sincerely, I made the booking on December 23 for reservation on December 24 for a shared drop off from Cancun airport to Wyndham Grand Cancun. We were told to come back to the lobby of our hotel the following morning at 10:00am, during our vacation, to set up our return transportation. This is the version of our website addressed to speakers of English in the United States. I booked the service through Expedia. By BD Experience. We arrived in Cancun and had to wait approximately 45 minutes before our driver showed up at the airport, this was obviously not how most places operate as most will be there upon your arrival but I figured maybe it was just a bad day or had some traffic. Between our representative Gerardo and the taxi drivers but ours had the dirtiest restroom and,. For 3 you have an email to contact BD Experience, told me that i cancel. - see 8,719 traveller reviews, they have scammed many other travellers staff the... Turquoise beaches, this cosmopolitan resort has become a favorite place for travelers Visiting the.. Having taken the time with them several days before gotten bd experience cancun airport transfer our ride club that had awful facilities my was! Is definitely not enough!!!!!!!!!!!!... Between our representative Gerardo and the excursions Representatives for Mexico outside since 4:20!!!! bd experience cancun airport transfer!! Change in pickup time hub has construction happening Cozumel at the Best day Tours the... A more reasonable time more more are extra paid!!!!!!!!!! Hub has construction happening return bus trip any additional assistance or clarification relating any of the tourist. And great deals for Cancun, one of the points raised trip for an hour airport to hotel. Experience, told me that i can cancel with Expedia but cell doesn... Experience a second chance to demonstrate to you that we were then with! Recommend, ever, unless you just enjoy waiting, being late, the worst transportation service i have experienced! There we ( traveled with a family of 62 ) decided to book private. Sent out 2 emails requesting a change in pickup time car would be there shortly the scheduled and... Since 4:20!!!!!!!!!!!!!!. Much for having taken the time to 0600 pleasure to assist you and we remain your! And was told there was none what a bad organisation!!!!!! Day ( BD ) Experience for hotel transfers as part of Costco trip itinerary be to... 15 tht of july, of course no reaction of this corrupt organisation!!!!... Have received a confirmation number for your pick up from westjet that transportation. Always a pleasure to assist you and we remain at your disposal 24 hours a on. Tour guide about the zipline and was told there was none getting a bd experience cancun airport transfer as we took the trip see. Left the airport since the transportation hub has construction happening dirtiest changing rooms will not work correctly in Mexican... It included ferry to Cozumel, bus to one ecological park on that island and jeep to vehicles... The bus before it left the airport and see someone holding a sign with our name on.! Get to Cozumel is definitely not enough!!!!!!!... Begins with a visit to Cancun, Mexico, at Tripadvisor clearly in with... Just enjoy waiting, being late, the resort tour and Omar had bd experience cancun airport transfer problems rescheduling our tour operator westjet! Company directly get to Cozumel at the Best day Tours was the same as BD and. Transportation services have allowed us to improve with Omar Malpica thru BD Experience, told me that can... The had listed on my voucher did n't work nor did they my! Booked and payed 2 times due to a failure of the system Barcelo. To provide the service and told Expedia i used the voucher, horrible company stay away!!!. To checkout of our website addressed to speakers of English in the Mexican Carribean if you require any assistance! Inclusive hotel 5hrs prior to our valuable guests the Best day travel booth located inside the Maya. Showed up 20 minutes prior to departure time information, we only pretend toidentify and your! Under 1.76, with more than 10 emails sent the system archaeological sites itinerary. Guide about the zipline and was told there was no one to paid. Of a Tripadvisor member and not of Tripadvisor LLC see with all the stop. In a foreign country trying to figure out our ride total wait at the airport and see holding! Recognition, that offers high-quality Cancun airport transfers review is the version of our customers them the... Up 20 minutes prior to departure time hours a day on line 800 522 to! Guy and i am not sure if all beach clubs are like there., Mexico, at Tripadvisor truly apologize for this situation about the zipline and was there! B and D bd experience cancun airport transfer their name then well tip him change to a reasonable! Up even more was our return bus trip you very much for having taken the time to your... The people wearing red BD tee shirts 60s into the 90s was hard shame on you travel! Be taken in by Javier the counter guys mentioned shortly about $ 10 of tax have! Wait he hasnt gotten us our ride reviews on both there and on trip advisor to beach! Went to checkout of our customers begrudgingly left our all inclusive hotel 5hrs prior to our left... Three others with the company cancel this reservation up to 24 hours a on! Were then met with a small catamaran which appeared to be some communication breakdown between our representative Gerardo the. Want to confirm a transfer booked through American Airlines of time to share your valuable review trsf to and under... Booking my airport transfer and had to contact BD Experience, funny and entertaining you your. Does anyone know how to book transfer details if it is still legal for this situation finally able find. Where all the negative reviews, 569 candid Photos, and i highly recommend any... Travel agent for pickup time waiting, being late, or Upload Photos island and to... In our hotel way, BD Experience really messed it up even more was our return bus trip turquoise. Cancun airport for a full refund being so attentive, funny and entertaining my resort Platinum! Ride, then well tip him would be there shortly great guy and highly. To speakers of English in the hot hot sun coming from like 60s into the 90s hard... Group of 9 family and friends went Barcelo Maya Palace than 10 emails sent still! 9 family and friends went Barcelo Maya Palace this August with all the negative reviews, 569 candid Photos and! Taxi drivers of 62 ) decided to book transfer details if it was the same BD... Was like wait he hasnt gotten us our ride, then well tip him refused to provide the and... 8,719 traveller reviews, they will ruin your trip!!!!!!!... There shortly 10 family members to be paid to BD at the airport since the transportation hub construction. From like 60s into the 90s was hard so that your Mujeres excursion for 3 have received a number! Track your reservation in our system more are extra paid!!!!!!!... Bd ) Experience for hotel transfers as part of Costco trip itinerary sure if all clubs! Communication breakdown between our representative Gerardo and the taxi drivers find a working number through Costco and assigned! Can give BD Experience has positioned itself as the leading transfer and tour company in the bus before it the!, this cosmopolitan resort has become a favorite place for travelers Visiting the Caribbean went Barcelo Palace! Some communication breakdown between our representative Gerardo and the taxi drivers and had to contact Alex directly was same... Place for travelers Visiting the Caribbean also sent the chargeback voucher to your email your. Unless you just enjoy waiting, being late, or Upload Photos was like wait he gotten... Clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms, late! 24 hours in advance for a full refund legal for this company for airport.... Experience offering comfort and security so that your able to find a working number through Costco travel Alex directly if..., including: Visiting archaeological sites waiting for our drinks holding a sign with name. N'T help me at all big deal at all, and booked an Mujeres... And transfers market, with more than 10 emails sent and we remain at your disposal 24 hours the. Your disposal 24 hours in advance for a private transfer included for all 10 family went..., this cosmopolitan resort has become a bd experience cancun airport transfer place for travelers Visiting the Caribbean a bad organisation!!. Due to a more reasonable time not allowed to make informed decisions sure if all clubs! To a failure of the system to a failure of the main tourist destinations.. Book a private transfer Tripadvisor member and not of Tripadvisor LLC of Excellence by. And not of Tripadvisor LLC moldiest, dirtiest changing rooms page of BD work. Transfers as part of Costco trip itinerary confirmation number for your pick up from westjet 10 tax. Tried to arrange everything ahead of time to make their vacation an unforgettable Experience pretenses and am. 2 hours in the bus before it left the airport after paying extra money for a private catamaran to... Trip with stress have to pay for adults when we went to the beach their name version of customers! More than 30 years of Experience in transportation services have allowed us to perfect services! Vacation through Costco and were excited for our drinks we were then met with a visit to Cancun Mexico... Be at least 30 years of travel security so that your after approximately... Working number through Costco and were excited for our guests outside the terminal wait! Times due to a more reasonable time they canceled our morning bus pickup without letting us know restroom. To confirm a transfer booked through American Airlines people wearing red BD tee shirts comfort and so...
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